Reputable Foshan workshops like MIDHILL, operating since 2008, offer a 10-year structural warranty, 2-year surface warranty and lifetime refinishing access. Surface claims are usually triggered by abrasive or high-pH cleaners, not by daily use, so keep the care sheet. Multi-stage inspection with dated batch records means you can ask for photos of your specific order.
Export crates are engineered for stacking compression, racking and edge impact, with low-moisture timber and desiccant matched to cargo volume to control mould during the 25-35 day sea trip. Tables travel unassembled in padded slots; stone and mirror tops ship vertically so polished faces never touch. A rigid crate base matters more than extra thickness.
MIDHILL's Lecong showroom in Foshan is open by appointment; bring a dimension schedule of your HDB or condo dining area. The workshop evaluates a shortlist in two working days and reaches a specification in five. That appointment-based approach means you leave with drawings, finish samples and a confirmed quote rather than off-the-shelf guesses.
MIDHILL offers 14-day returns on standard dining tables and free shipping above US$350, with a 10-year structural and 2-year surface warranty after delivery. Custom sizes, finishes or pieces modified to your plan are usually final-sale. Photograph the unboxing and keep foam packaging for seven days in case a return is needed.